Walmart Coming to You … by Drone
May 26, 2022
The retail giant Walmart is expanding its fledgling drone delivery service, expecting to reach 4 million households in parts of six states by year’s end. Eleanor Nelsen, Adeline Guthrie, and Lee Vinsel might have seen this coming. In Issues, they recount efforts to assess people’s views of drone delivery in Christiansburg, Virginia, in what the authors say is the first evaluation of public sentiment in a community with direct experience with the technology. The authors write that the results—some expected, some surprising—“reinforce the complexity of public attitudes toward technology, and the shifts that occur as familiarity increases.”